Friendly WordPress Support for Successful Businesses

Focus on your growth… not plug-in updates, security fixes, or website speed.

 

"Our team talks at LEAST once a week about how thankful we are for Client Amp!"

Talia Browne – CEO, Rebel Love

 

Your Time, Spent Wisely

Your website is your sales machine, but who has the time to keep that machine running smoothly? We make sure your site is always online, secure, and backed-up. 

Now you can focus on the stuff only you can get done. 

 

DIY is Overrated

Don’t waste time on YouTube learning how to update links, add new blog posts, or insert a tracking code. Focus on your business. We’re WordPress experts, we’ll take care of it for you. 

 

Our Plug-in Library Included

When you become our client, you get access to our library of WordPress tools. Need to add an online course? How about a lead generation form or an affiliate program? It’s included in the price. We’ll even set it up for you. 

 

We Can Solve It

Things not working as expected?  We got you. Just send support your request via our client portal and we’ll take it from there. 

 

Our ClientsLove Us

Their Words,Not Ours

Dave Swift

Managing director

Dave has helped hundreds of thousands of people make tech decisions for their business via his YouTube channel, Profitable Tools. 

Working with Dave & the team at Client Amp means you’ll never have to worry about the stability, security, and scalability of your website again. 

 

WHAT'S INCLUDED

All of our Website Care Plans Include three parts: Support Requests, Hosting, & Security.

 

Part 1:World Class Support

WordPress is the most popular platform for building a website on the internet. It can also be incredibly frustrating. 

Eventually, something on your site will start acting weird.

Or, you’ll decide you need a new feature — like an online course or e-commerce —  and everything breaks and your business grinds to a halt. 

Then you’re left emailing your host for help, who tells you to check with the theme developer, who tells you to check with the plug-in developer.

The madness stops here. 

Our WordPress Care Plans cover you, so you can get back to working on your business, not learning to be a website expert. 

Have a problem? Just submit a support request via our convenient support portal and we’ll take care of everything. 

Our starter plan includes ten support requests each month. If that’s not enough or you want help with your marketing strategy, you can upgrade to the unlimited plan. You’re free to move around between plans on a month by month basis, too.

 

"What is a support request?

Here are some examples of common support requests we fulfill for clients (but this is certainly not a comprehensive list)

 

A support request is a change to your site that doesn’t require a marketing consultation or graphic design. 

If it’s creative or strategic, you’ll need the unlimited plan. 

 

"This crazy website is doing so well, I’m not sure how to keep my staff busy. The website is doing all the work! "

Jon Titus – Enlightened 4D Imaging

 

Part 2:Blisteringly Fast Hosting

Slow sites mean low sales, and we can’t have that. Hosting is included in every plan. 

We keep your site fast, secure, and ready to scale when you go viral on IG or appear on Shark Tank. 

Here are the highlights: 

 
  • A VPS with High-Frequency Processors to provide a snappy experience for your online course or eCommerce shop.
  • Access to our agency plug-ins and tools. We invest heavily in agency licenses that allow us to add features to your website without you incurring additional expense. You’re always welcome to run whatever plug-ins you like, but we have already done the research and  have deep ties to several developers to get the best performance out of our stack.
  • Cloudflare APO serves your entire WordPress site from the Cloudflare edge network ensuring consistent, fast performance for visitors no matter where they are.
  • 25K Transactional Emails per month. Send website emails that hit the inbox. We’ll configure your website’s receipts, membership notifications, and password reset emails to send via Elastic Email, so they hit the inbox reliably.
  • An SSL Certificate to keep your site secure. An SSL certificate allows you to send and receive encrypted data to and from your site visitors, so they’ll feel safe making purchases from your site. Most importantly, you’ll get the padlock on Chrome and Safari and avoid the dreaded “NOT SECURE” message next to your URL.
  • No overages. If you go over your limits, we’ll ask you to upgrade your plan the next month.

You can read more about our tech stack and infrastructure partners here. 

Note: The VPS included with our Website Care Plan is sufficient for most small and medium-sized businesses, but if you have a lot of users connected to your site concurrently, you might need to upgrade. This is common for LMS platforms or eCommerce businesses. The average cost to upgrade is just $29/month.

 

Part 3:Security Done Right

Keeping your website secure is critical to keeping your customers & your brand protected.

We follow industry-leading security practices to make sure you and your customer’s data stays safe and accessible. 

Here’s how we protect your site:

 

A Web Application Firewall (WAF) that protects your website from software vulnerabilities and separates actual visitors from fake traffic.

We’ll block malicious bots & spam. Fewer spam comments and spam form fills means you can spend your time doing more productive things than filtering out the junk. 

Blacklist Monitoring so you know if your site is listed as a security risk. Yep, this is a real thing and it could be costing you sales. 

 

Domain Expiration Monitoring. We’ll give you a heads up if your domain is going to expire, so you can make sure you renew and don’t lose your address on the web.

 

Plug-in Vulnerability Monitoring. Most security issues on WordPress sites are caused by 3rd party plugins that contain vulnerabilities. We’ll handle this for you, so your website never has vulnerable software. Vulnerable plugins are always updated the same day. Hackers will never have a chance. 

 

Uptime monitoring. We monitor your site every minute, 24/7. If it goes down, we’ll take care of it before you or your customers even notice. In the event of an extended outage, we’ll notify you so that you can pause paid traffic campaigns until the outage is resolved. 

 

Automatic Backups. We can take up to hourly backups of your website. If disaster does strike, you’ll never lose more than an hour’s worth of data. We store backups on multiple locations, so we’ve got backups for our backups. 

 
SUPPORTING OUR VETERANS

As a veteran owned business, we are proud to support other vets. Contact us for special military pricing.

 

Enjoy Our White Glove Onboarding Experience

Here’s what to expect when you enlist Client Amp to care for your website. 

 

Pick a Plan

After you sign-up for a plan below, you’ll get access to our client portal. The client portal is where you’ll interact with us, send us files, and manage your account.

The first thing you need to do is send us credentials for your site & your DNS provider. We have videos to guide you every step of the way.

Security Audit & Updates

After we receive your credentials, we’ll perform a rigorous security check on your website to be certain your site is free of malware or vulnerabilities. We’ll also update your site to make sure it is ready for step 3. 

 

Migration

We’ll move your site to a dedicate high-speed virtual private server so your site always has the dedicated horsepower needed to deliver a crisp experience for your users.

 

Speed Optimization

Your new site will run on a blistering fast webstack that will have you automatically seeing speed boosts, but we’ll also configure Cloudflare APO & Image Optimization to make sure your site loads quickly for users all over the planet.

 

Security Lockdown

We’ll configure a Web Application Firewall (WAF) to prevent DDoS attacks and keep your site secure. You’ll stay online even if someone is trying to bring you down.

We also setup uptime monitoring so we can be alerted the moment something goes wrong with your site, like your SSL. certificate doesn’t display properly or your hosting goes offline. 

 

Backups Galore

We’ll set backups to occur as frequently as every hour so that even if your server bursts into flames or some tech spills his coffee*, you’ll never lose more than 60 minutes of changes to your site.

We backup to 3 locations. Locally to your server, to Backblaze B2, and to Amazon AWS. 

*Our server partners don’t drink coffee or light fires while working on hardware. 

 

"Dave is the man! Seriously, a wealth of knowledge."

Adam Preiser – wpcrafter.com

 

Let Us Handle The Nerd Stuff

Sign up today. The starter plan includes support requests, the unlimited plan also includes strategy questions. 

 

Starter

$179/month

Unlimited

$499/month

Billed monthly. No contracts. Get one month free when you pay annually.

Still have questions? We’d be happy to talk to you personally. Contact us. 

 

Frequently Asked Questions

Here are some examples of common support requests we fulfill for clients
(but this is certainly not a comprehensive list):

  • Setting up a new plug-in.
  • Integrating your email marketing service.
  • Fixing broken links and errors.
  • Repairing images that won’t load properly.
  • Adding, changing or removing text and images you provide.
  • Adding blog posts you provide.
  • Adding, changing or removing links.
  • Changing colors or modifying layouts on existing pages.
  • Adding, modifying, or removing menus.

A support request is a change to your site that doesn’t require a marketing
consultation or graphic design.

If it’s creative or strategic, you’ll need the unlimited plan.

 

Marketing strategy requests are only available in the unlimited plan.

Examples of common marketing strategy requests: 

  • Can you check my funnel before I launch? 
  • How can I improve the copy on this sales page?
  • What changes would you to my homepage to improve user experience? 
  • How can I increase my conversion rate for my opt-in form? 
  • What should I prioritize, SEO or PPC?
  • How can I improve my affiliate program?  
 

Each request will be worked on for up to one hour per day.

Switch plans or cancel anytime.

 

We currently work 9am – 5pm CST Monday – Friday. We are 100% located in Minneapolis, Minnesota. We don’t hire contractors or farm out the work to white-label partners. 

In the case of an emergency, like a site outage, we are on call 24/7. Our monitoring service calls our cell phones to alert us of trouble. 

 

No, sorry we don’t. If you’re not happy within your first month, be sure to let us know and we’ll make it right.

 

No, sorry! Our hourly rates are $120/hour so our plans are already an incredible value.

 

If you have multiple domains you want coverage for, you can purchase multiple plans at once using the quantity selector at purchase.

(You must purchase a plan for each domain.)

We don’t currently offer any discounts for multiple sites. Paying annually will get you the best deal.

 

No, we don’t handle personal email. We leave that to the professionals like Google & Rackspace. If you are currently getting email hosting from your provider, reach out to us for advice on migration.

 

Migrations are typically completed within 48 hours of payment. We don’t charge a migration fee, but your first month of billing starts after you sign-up… so technically there is a small fee.

Downtime is typically under 30 minutes, unless you have ecommerce traffic or other transactions happening on your site that we need to take extra care to not lose any data. If that is the case, there may be 2-4 hours of downtime which we can schedule during your non-peak hours.

 

No we don’t, but you can upgrade your server resources independently from your care plan. If your server needs a speed boost, we’ll reach out to you with a recommendation. The typical cost for this is less than $30/month additional.

 

"I just loaded up Proofread Anywhere.com and it’s damn fast! Nice work."

Benjamin Pyle – Co-founder BPC Media, Inc.

24/7 Uptime Monitoring

We’ll keep an eye on your site and instantly swoop into action if something goes wrong with your server. If you can’t afford to be down for even a second, ask about our fallover protection that will keep your site online, no matter what. 

 

Regular Updates

Never worry about updating a plugin and breaking your site again. WordPress gets a bad rap for security, but that’s usually because of out of date plugins with security vulnerabilities. We update vulnerable plug-ins on day one. WordPress core, your theme, and other plugins are updated as soon as we’ve tested their stability. 

Top Shelf Support

You’re going to have questions and we’ll be there with solutions. You’ll have direct access to our support staff via email. Our average reply time is under 4 hours. 

How much more could you earn if you didn't spend so much time fighting your website?

Our Tech Stack

We invest heavily in the most feature rich and the most reliable technology to serve our clients. We’re transparent about the software we use and provide to our clients. 

When possible, commission earning referral links are used. 

 

Hosting Infastructure

We choose industry leading companies to partner with to build our hosting solution. 

 

We use Vultr to provide a dedicated to VPS server to every customer. A dedicated VPS means your site will never sacrifice resources because another website on your shared server is getting a lot of traffic.

 

Cloudflare APO provides a Global CDN that servers your entire WordPress site via 200+ points-of-presence across the world. It’s optimized for speed & SEO and provides many security features like DDoS protection and advanced DNS security. 

 

Gridpane allows us to manage sites more efficiently and effectively while keeping costs low for our clients. 

 

We take email deliverability very seriously. Things like password resets, receipts, and marketing emails need to hit the inbox, that’s why we include email sending through Elastic Email with all of our plans. 

Preferred Plug-ins

Of course you’re free to use any plug-ins on your site that you have a license for, but here are some of the plug-ins we prefer to install and manage on our client sites. 

 

We chose Elementor as our default page builder because of its ease of use for non-web developers, deep feature set, and massive 4 million site install base, ensuring it’ll be around for years to come. ​

 

We favor Astra Pro because of the tight integration with LearnDash, clean code, and impressive page load time it provides.

We also use the entire lineup of Brainstorm Force tools like ConvertPro & Ultimate Add-ons.

 

Adding metadata & schema to your website is likely to improve your click-thru-rates on search engine results pages. Using the SEO Press plugin, we ensure that search engines understand what content is on your website, giving you the best chance to outrank your competition.

 

A security mishap on your site could be disastrous — from displaying inappropriate content to infecting visitors with malware — it’s every business owner’s nightmare. That’s why we use Patchstack to protect, & monitor every site we care for.​

 

WP Fusion is the secret sauce we use to keep your website in sync with your email marketing platform. We use WP Fusion to ensure your customers are properly tagged so that you can reduce churn and offer relevant products when they’re most likely to purchase. 

 

Ready to take "fix WordPress" off your to-do list?